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Topic
Ordering & Shipping
6 answers in this topic.
How Long Does It Take To Receive My Custom Photo Magnets After Ordering?
Standard orders are hand-pressed after your photos are uploaded and confirmed, then shipped nationwide, most customers can expect their magnets within one to two weeks from order date, depending on pack size and shipping distance. Larger event packs may need slightly more production time than a small personal pack.
Do You Ship Nationwide, And How Long Does Shipping Take?
Yes, Snapped Memory Magnets ships to every state in the country. Shipping time varies based on your distance from our production location, but is generally factored into the one to two week overall window most customers experience from order to delivery.
Can I Track My Order Once It Ships?
Yes, once your custom photo magnets ship, you'll receive tracking information so you can follow your package's progress to your address, the same way you would with any nationally shipped online order.
What Happens If My Magnets Arrive Damaged?
If your photo magnets arrive damaged in shipping, email info@snappedmemorymagnets.com with photos of the damage and your order number, and we'll make it right, whether that's a reprint or another resolution appropriate to the situation.
Can I Order More Than 300 Magnets Or Mixed Designs For A Large Event?
Yes. For orders beyond the standard 200-pack event option, or for a 200-pack order using 300 or more mixed designs, reach out directly at info@snappedmemorymagnets.com rather than trying to configure a larger custom order through standard checkout.
Is There A Minimum Or Maximum Order Size?
The smallest standard pack is 5 magnets, and the largest standard published pack is the 200-pack event tier. For anything beyond 300 units, or specialized quantities outside the standard tiers, reach out directly to discuss a custom order.