Ordering & Shipping
Can I Track My Order Once It Ships?
Quick Answer
Yes, once your custom photo magnets ship, you'll receive tracking information so you can follow your package's progress to your address, the same way you would with any nationally shipped online order.
The Full Picture
Order tracking matters most when you're working against a specific deadline, a gift date, an event, or simply want peace of mind that a handmade, personalized order is actually moving toward delivery rather than sitting somewhere unaccounted for. Once your pack has been hand-pressed and handed off to a shipping carrier, you'll receive tracking details tied to that shipment.
Tracking information typically updates as the package moves through the carrier's network, giving visibility into roughly where the shipment is and an estimated delivery window. This is particularly useful if you're coordinating a gift timeline around a specific date, since you can adjust plans (or reach out to us) if tracking shows an unexpected delay rather than being caught off guard on the actual gift-giving day.
If tracking shows an unusual delay, longer than the typical window discussed in the shipping FAQ, or a status that hasn't updated in several days, that's worth flagging directly rather than assuming it will resolve on its own, since carrier-side issues are sometimes easier to address with a heads-up rather than discovering a problem only once a deadline has already passed.
Pro Tips
- Save your tracking information somewhere easy to find, especially if you're coordinating delivery timing around a specific event or gift date.
- Check tracking periodically rather than only at the very end, so any unexpected delay surfaces with enough time to plan around it.
- If tracking shows a status that hasn't updated in several days, reach out to us rather than assuming it will resolve on its own.
- Factor tracking-confirmed delivery estimates into any wrapping, event, or gift-giving timeline you're planning around.
- Keep your email accessible around your expected delivery window in case any shipping notification needs your attention.
A Real-World Scenario
A customer tracking a wedding favor shipment noticed the tracking status hadn't updated in several days as her wedding date approached. Reaching out to Snapped Memory Magnets directly with her tracking number allowed us to look into the shipment's status and provide a clearer picture, easing her concern well before the actual event date arrived.
When to Reach Out
Bottom Line
Every shipped order includes tracking information, giving you visibility into your package's progress and the ability to flag any unexpected delay well ahead of a gift-giving or event deadline.