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Legal
Privacy Policy
Last updated: July 31, 2026
Snapped Memory Magnets ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using our website (snappedmemorymagnets.com) or submitting information to us through a form, booking, or purchase, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Contact and inquiry information
- Name, email address, phone number
- Event date, event type, and other details you submit through our inquiry or booking forms
Photos and uploaded content
- Any photos or images you upload or submit to us for the purpose of creating photo magnets or related products
Order and payment information
- Checkout and payment processing for product orders is handled entirely through Shopify, our third party e-commerce provider
- We do not collect or store your credit card or payment information directly. Shopify's own privacy policy governs how that information is handled
Communications
- Messages you send us via phone, text (SMS), email, or contact forms
- If you opt in to receive marketing or transactional text messages, we collect your phone number for that purpose
Automatically collected information
- Website usage data such as pages visited, browser type, and device information, collected through standard analytics and tracking tools (such as Google Analytics or similar services)
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and schedule calls or consultations
- Create and fulfill your photo magnet orders
- Send appointment confirmations and reminders (including by SMS, if you've opted in)
- Send marketing messages or promotional offers, only if you've opted in
- Improve our website and services
- Comply with legal obligations
3. Photos You Upload
Photos you upload or submit to us are used solely for the purpose of producing the photo magnets or products you've requested. We do not use your personal photos for marketing or any purpose beyond fulfilling your order, unless you separately and explicitly give us permission (for example, if you agree to let us feature a sample product in our portfolio or social media).
4. Text Messages (SMS)
If you provide your phone number and opt in, you may receive:
- Transactional messages related to your booking, order, or inquiry (appointment confirmations, reminders)
- Marketing messages about promotions or updates, only if you separately opt in to marketing communications
Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP, or get help by replying HELP.
5. Third Party Services
We work with the following third party services, each of which has its own privacy practices:
- Shopify, for checkout and order processing
- GoHighLevel (GHL), for booking, forms, and SMS/email communication
- Standard web analytics tools for site traffic and performance
We are not responsible for the privacy practices of these third parties. We encourage you to review their respective privacy policies.
6. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business (such as Shopify and GHL)
- Legal authorities, if required by law or to protect our rights
7. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications at any time
To exercise these rights, contact us using the information below.
9. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
Snapped Memory Magnets