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Topic
Support & Reordering
5 answers in this topic.
What's The Return Or Reprint Policy If I'm Not Happy With A Magnet?
If a magnet arrives with a genuine production issue, a pressing defect, an error in what was printed versus what you uploaded, or shipping damage, email info@snappedmemorymagnets.com with your order number and photos, and we'll make it right with a reprint or other appropriate resolution.
Can Businesses Order Bulk Custom Magnets For Promotional Giveaways?
Yes, businesses can order bulk custom magnets for promotional giveaways, trade show handouts, or company event favors, using the same large-order contact process described for events beyond 300 units, or the standard 200-pack tier for smaller promotional needs.
How Is Snapped Memory Magnets Different From Ordering Magnets Through A Big Box Photo Printer?
The biggest difference is the hand-pressing process and the personal attention that comes with a smaller, dedicated operation, rather than a fully automated kiosk or app-based ordering system where individual quality control on cropping, centering, and color is limited. Snapped Memory Magnets also offers wedding-specific options, like live on-site pressing, that a big-box photo printer typically doesn't provide.
How Do I Contact Snapped Memory Magnets With Questions Before Ordering?
Email info@snappedmemorymagnets.com with any question before ordering, photo quality concerns, pack size guidance, large or custom order needs, wedding timeline questions, or anything else, and you'll hear back from a real person rather than an automated system.
Can I Reorder The Same Design Later If I Loved My Magnets?
Yes, if you loved a previous order and want to reorder the same photo or design, email info@snappedmemorymagnets.com with your original order details, and we can help you place a repeat order using the same image.